Silk Web Hosting: Backups

Data on silk is backed up daily and can be restored by request. Many silk sites consist of both files on disk and a MySQL database, so please be clear about which needs to be restored.

Restoring a MySQL database from WebDB

Please write to saa@uvm.edu with the following information:

• the name of the database your site uses
• an approximate date range from which a backup would contain desirable data.

Restoring files from a silk account

Please write to saa-cohesity@uvm.edu with the following information:

• the hostname your account is located on. From a command prompt, you can get this by typing hostname.
• the full filesystem path of the file(s) you need restored. This is not a browser URL, but the path you get by typing pwd from a command prompt at the desired location.
• an approximate date range from which a backup would contain desirable data.